Privacy Policy

The protection of your personal data is important to us. In this privacy policy you will learn what data we process when you visit our website reasco.immo and when you contact us, for what purpose we do so, to whom we disclose data and what rights you have. We comply with the Swiss Federal Act on Data Protection (FADP). Where the EU General Data Protection Regulation (GDPR) applies to visitors from the EU, we also comply with it.

Controller

Reasco Immobilien AG

SIG Areal, Bau 53, Industrieplatz 1e, CH-8212 Neuhausen am Rheinfall

Phone +41 52 551 07 77, email info@reasco.immo

For all questions about data protection and for your requests under the section «Your rights», please contact Bettina Blank, Member of the Executive Board, bettina.blank@reasco.immo, or the address given above.

Key points at a glance

• For statistics we use Google Analytics. Google sets cookies for this; you can refuse this at any time. We do not use advertising services.
• In addition, we count page views with Vercel Web Analytics, without cookies.
• We load videos from Vimeo and customer reviews from RealAdvisor only after you have given your consent. Only then is data sent to these providers.
• We use enquiries submitted via our forms only to deal with your request.
• We deliver fonts and images from our own servers, without Google Fonts.
• You can change your choice at any time under «Cookie settings» in the footer.

Visiting the website and server log files

When you access our website, your browser automatically transmits technical information to the server. Our hosting provider briefly records the following in log files:

• IP address
• date and time of access
• address accessed and status code
• browser type and version, operating system
• previously visited page (referrer), if your browser provides it

We need this data to operate the website securely and reliably, to fix faults and to fend off attacks. We do not combine it with other data and do not analyse it in relation to you personally. The log files are deleted in accordance with the provider's retention periods. The legal basis under the GDPR is our legitimate interest in secure operation (Art. 6(1)(f) GDPR).

Hosting, database and storage

Vercel Inc., USA provides the website. The pages are delivered via a worldwide server network; the server functions run in Frankfurt (Germany). More information can be found in the Vercel privacy policy.

Supabase Inc., USA operates our database and the storage for images and documents. The data is held in a data centre in Zurich (Switzerland). More information can be found in the Supabase privacy policy.

Both providers process data only on our behalf and in accordance with our instructions. As they are companies based in the USA, access from the USA or other countries cannot be ruled out. See «Disclosure abroad» below.

Cookies and browser storage

Cookies are small text files that a website stores in your browser. Our website only sets cookies for statistics (Google Analytics), as long as you have not refused them. So that it can remember two settings, it stores them in your browser's storage (localStorage). This information does not leave your device:

• reasco-cookie-consent: your choice regarding statistics and external content and the date of your choice; after twelve months we ask you again
• reasco-darstellung: whether you have chosen the light or the dark display

In the protected administration area, which is used only by our employees, a technically necessary cookie is required for logging in. This does not affect visitors to the website.

As long as you have not refused statistics, Google Analytics sets the cookies «_ga» and «_ga_<ID>» (stored for up to two years). External providers may set cookies if you load their content. You can view and delete cookies and stored website data at any time in your browser settings.

Statistics with Google Analytics

To understand how our website is used and to improve it, we use Google Analytics 4 from Google Ireland Limited (Ireland) and Google LLC (USA). Google Analytics records, for example, the pages accessed, the duration and sequence of visits, approximate origin (country, region), device and browser, and the page you came from. If you send an enquiry via a form, we report this as an event, without your entries. Your IP address is shortened by Google and not stored. Google may also process data in the USA.

We use Google's consent mode (Consent Mode). If you refuse statistics, Google sets no cookies and receives only limited signals without an identifier, such as the fact that a page was accessed. From these, Google can estimate visitor numbers. Otherwise Google sets cookies that recognise returning visits. Advertising and personalisation features are switched off. The data is deleted after 14 months.

You can refuse statistics at any time under «Cookie settings» in the footer; we will then delete the Google Analytics cookies. Under Swiss law, statistics are permitted because we inform you and you can object. The legal basis under the GDPR is our legitimate interest in measuring reach (Art. 6(1)(f) GDPR). More information can be found in the Google privacy policy.

Statistics with Vercel Web Analytics

In addition, we count page views with Vercel Web Analytics from our hosting provider Vercel Inc., USA. This service sets no cookies and creates no profiles. Visits are distinguished only by a value that changes daily and cannot be reversed. We see only aggregated figures such as pages accessed, country of origin, device and browser. The legal basis under the GDPR is our legitimate interest in data-minimising reach measurement (Art. 6(1)(f) GDPR).

External content only with your consent

Some pages show content from other providers. We do not load this content automatically. In its place you first see a notice. Only when you choose «Load content» or consent to external content in the notice window does your browser connect to the provider. The provider then receives at least your IP address, the page accessed and technical information about your browser. It may set cookies and process the data under its own responsibility, in some cases in the USA.

You can withdraw your consent at any time: click «Cookie settings» in the footer, untick «External content» and save. The legal basis under the GDPR is your consent (Art. 6(1)(a) GDPR).

Vimeo (videos)

For videos we use the Vimeo service of Vimeo.com, Inc., USA. Where possible, we embed the player with the «Do Not Track» setting. More information can be found in the Vimeo privacy policy.

RealAdvisor (customer reviews)

On the Property Marketing page we show reviews from our customers from the RealAdvisor platform of RealAdvisor SA, Switzerland. When displayed, the review module also loads Google Analytics (Google LLC, USA, or Google Ireland Limited) with its own RealAdvisor identifier and sets cookies for this purpose. This analysis is carried out by RealAdvisor, not by us; we receive no data from it. More information can be found in the RealAdvisor privacy policy and the Google privacy policy.

Contact forms

If you write to us via a form, we process the information you enter. Depending on the form, this is your first name, surname, email address, your message and, optionally, your telephone number; in the Property Marketing form also your address, postcode and town, the type of property and your request. If you use the cost calculator on the «Office Fit-Out at a Fixed Price» page, the details you select (package, floor area, options, indicative price) are sent to us with your enquiry. Mandatory fields are marked with an asterisk. We do not store your IP address with the enquiry.

We use this data only to answer your enquiry, to make you an offer and for follow-up questions. The enquiry is stored in our database (Supabase, Zurich) and sent by email to the responsible mailbox. The legal basis under the GDPR is pre-contractual measures and our legitimate interest in responding (Art. 6(1)(b) and (f) GDPR).

Enquiries about a specific property submitted via the form on the property page are also forwarded to our marketing software CASAONE from CASASOFT AG, Switzerland. There we assign them to the property and answer them. The information from the form and the property concerned are transmitted.

If you upload plans or photos in the «Office Fit-Out at a Fixed Price» form, we store these files in a non-public storage area of our provider Supabase (data centre in Zurich, Switzerland). Only our employees have access, via time-limited links. We delete the files together with the enquiry, at the latest after 24 months. Files belonging to an enquiry that was not submitted are deleted after two days.

To protect against automated spam submissions, we check a field that is invisible to humans and the time taken to submit. We do not use any external service for this.

If your enquiry does not lead to a business relationship, we delete it at the latest 24 months after the last contact. If a business relationship arises, your information forms part of the contract documents. We then use it in accordance with our General Terms and Conditions (section «Confidentiality and data protection») and retain it for as long as the contract and the statutory retention obligations require, generally ten years for business records (Art. 958f CO).

Contact by email or telephone

If you contact us by email or telephone, we process your information in order to deal with your request. Our emails run via Microsoft 365 (Microsoft Corporation, USA, or its European contracting company). We also use it to send the messages from the contact forms. The mailboxes are located in data centres in Switzerland. Our IT is managed by MTF Solutions AG, Switzerland. More information can be found in the Microsoft privacy policy.

Job applications

We use application documents that you send us by email only for the application process. We delete them once the process has been completed, unless you consent to longer retention.

Links to other websites

Our website links to Facebook, Instagram, LinkedIn, YouTube and Google Maps («Plan route»). These are simple links, not embedded modules. Data is only sent to these providers when you click a link. The respective providers are responsible for the processing on their pages.

Some project pages, such as «Zur Wagnerei Eschenz», embed a separate project website of Reasco Immobilien AG, which is also operated on Vercel. This privacy policy applies accordingly to these pages.

Disclosure abroad

Some of our service providers are based in the USA or process data there (Vercel, Supabase, Microsoft, Google and, after your consent, Vimeo). The USA is considered a country with an adequate level of data protection only for companies certified under the Swiss-U.S. Data Privacy Framework. Where this is not the case, we base the disclosure on the standard contractual clauses of the European Commission recognised by the Federal Data Protection and Information Commissioner (FDPIC), which form part of the contracts with the providers. For external content, disclosure takes place with your consent.

Data security

The connection to our website is encrypted throughout with HTTPS (TLS). You can recognise this by «https://» and the padlock symbol in your browser's address bar. Only authorised employees have access to the stored enquiries. Please note that unencrypted emails can be read by third parties during transmission. We therefore recommend sending us confidential documents by another means.

Your rights

Under the Federal Act on Data Protection, you have the right

• to request information on whether and which personal data we process about you,
• to have incorrect data rectified,
• to request the erasure of your data or the restriction of processing, provided there is no obligation to retain it,
• to object to the processing and to withdraw any consent given at any time,
• to receive data that you have provided to us in a common electronic format or to have it transferred.

To do so, write to us at info@reasco.immo or by post to the address given above. To ensure that we do not disclose data to unauthorised persons, we may ask you to prove your identity. Information is generally provided free of charge.

You can lodge a complaint with the supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). If the GDPR applies to you, you are entitled to the rights set out there and you can also contact the data protection authority in your country.

We do not make any automated individual decisions. Google Analytics analyses usage data only in aggregated form for our statistics.

Changes

We adapt this privacy policy when our website or the services we use change. The version published here at any given time applies. Last updated: 2 November 2026.